FAQ

Your Comprehensive Guide to Car Accident Replacement Vehicles, Associated Costs, and Beyond.

Who covers the cost of the replacement car?

Once your vehicle has been repaired or declared a total loss, Next Level Car Replacement will forward the invoice to the at-fault party or their insurer. The payment will be handled on your behalf by the responsible party. It's crucial to provide accurate details of the at-fault party to Next Level Car Replacement and assist in contacting them or their insurers if necessary.

What occurs if the responsible party fails to make payment?

If the responsible party has insurance coverage, we may liaise with their insurance company to facilitate payment. However, if insurance coverage is insufficient or denied, we would continue to pursue payment from the third party directly.

Will you be left to bear the expenses of the rental car?

As long as you are not responsible for the incident, fulfil your obligations, and comply with the terms and conditions of our agreement, you will not be held accountable for the costs of the replacement car.

FREQUENTLY ASKED QUESTIONS.

1. Are luxury replacement vehicles available?

Certainly! Next Level Replacement provides a diverse selection of luxury vehicles.

2. Where will you deliver my replacement vehicle?

On the scene, on time: Replacement cars delivered where you need.

3. What options do I have for a replacement vehicle?

Next Level Replacement offers a wide selection of replacement vehicles tailored to match your specific needs. Our range of vehicles will match your needs like-for-like.

4. I would like to know if I qualify for Next Level Replacement vehicle?

If you've been involved in a non-fault accident with at least two vehicles and have the details of the responsible party, you may qualify for a Replacement Vehicle. The costs are typically covered by the insurance provider of the at-fault driver.

5. What documents should I have with me at the time of the incident?

We understand that drivers may not always have all required legal documents on hand at the time of an accident. Our priority is to get you back on the road swiftly. If you provide the necessary information within a reasonable timeframe, we can manage the cost recovery process for you.

6. What are the costs associated with this service provided by Next Level Replacement?

There are no upfront costs for this service. If you are not at fault in an accident, Next Level Replacement will seek reimbursement from the at-fault driver's insurance provider. Your cooperation may be needed to facilitate this reimbursement process, if necessary.

7. How will I be informed when the insurance company has settled my replacement vehicle charges?

You will receive an email updates about it. Please feel free to reach us anytime if you have any questions.

Have More Questions? Call Us!

📞 0468 399 398

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